Super cute, right? Alas, they did not have any on the shelf that would fit a queen size bed.
Employee: Thank you for calling Target, this is Mercedes, can I help you find something.
Me: Hey there, M, I found these spectacular sheets and I do love them so, however, there aren't any on the shelf in Queen, do you suppose someone could check in the back for me?
Mercedes: Hold please...
HOLDING....
Other Employee: Hello?
Me: Ah, yes...
Other Employee: Do you need the number?
Me: Ah, are you looking for the sheets?
Other Employee: (exasperated) NO, I am looking for help in the home office area.
Me: (light bulb clicks on) Oh, that's swell, are you a customer?
Customer: (irritated that I am displaying such poor customer service) Yes!
Me: Yeah, so am I, I think we should both hang up and try again...
Customer: Okay (clearly blaming me for this whole mishap)
I try again:
Mercedes: Thank you for calling Target, this is Mercedes, can I help you find something.
Me: Yo, M, do you think you could send someone on over to bedding?
Mercedes: Hold please...
HOLDING...
Other Employee: Hello?
Me: Hi there.
Other Employee: Could you send someone over to furniture please?
Me: Okay...
Other Employee/customer: Great, thanks!
Me: Wait!
Customer: yes?
Me: I am a customer too, I think they connected us by mistake.
Customer: oh...
Click.
I try again:
Mercedes: Thank you for calling Target, this is Mercedes, can I help you find something?
Me: Mercedes, I really need some help in the bedding area and I have now been connected to other customers TWICE. Could you send someone over?
Mercedes: (yelling at me) I'M SORRY, I'M NEW AT THIS! Someone will be over.
Click.
Yeah, right, I won't hold my breath. Long story short (too late), they didn't have any more sheets, but I did find them online and ordered them there! YIPPEE!
Fast forward: I had decided not to blog about my unfortunate Target experiences yesterday as I was afraid they would be too painful to live through again. That was until this happened to me this morning:
Obviously, I need a new wheel and new tires (if you don't know why, please read "Worst Night Ever" posted yesterday). I spoke to my dear friends at the local Ford dealership and they are ordering my new wheel and it should be here today by noon. Perfect, now all I have to do is call and make an appointment:
Ford: Service department.
Me: Hi there, I need to make an appointment.
Ford: Hold please...
HOLDING... (anyone feel the deja vu here?)
Ford: Hello?
Me: Hi.
Ford: Hi, I'm trying to reach the service department.
Me: (you have got to be kidding me) Yeah, me too, I think they connected us by mistake, I think we need to call back.
Lady: Oh, how funny, ok. (Obviously, this is the first time this has happened to her, or it wouldn't be so funny.)
So, we both hung up, I got a hold of someone and made an appointment for Thursday. Does this kind of thing happen to anyone but me and Samson? (Please see Sam's blog entry, Hippa: http://reflectingpoorly.blogspot.com/2007/07/hipaa.html)
1 comment:
WOW. i really thought i had a unique experience with that crap. i am amazed it happened twice, although i am tempted to try the target courtesy phone thing. and yes, i will be commenting on each and every entry to this blog until you or i expire.
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